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Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

Email Suw

Kevin Anderson

Kevin Anderson

Kevin Anderson is a freelance journalist and digital strategist with more than a decade of experience with the BBC and the Guardian. He has been a digital journalist since 1996 with experience in radio, television, print and the web. As a journalist, he uses blogs, social networks, Web 2.0 tools and mobile technology to break news, to engage with audiences and tell the story behind the headlines in multiple media and on multiple platforms.

From 2009-2010, he was the digital research editor at The Guardian where he focused on evaluating and adapting digital innovations to support The Guardian’s world-class journalism. He joined The Guardian in September 2006 as their first blogs editor after 8 years with the BBC working across the web, television and radio. He joined the BBC in 1998 to become their first online journalist outside of the UK, working as the Washington correspondent for BBCNews.com.

And, yes, he’s married to Suw.

E-mail Kevin.

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Corante Blog

Sunday, May 22nd, 2005

Stuck in the old paradigm in so many ways

Posted by Suw Charman-Anderson

Whenever members of the mainstream media ‘get’ blogging, I always feel a warm glow of satisfied surprise. I have nothing against the mainstream media (MSM) and I am not one who believes that there is no place for them in the blogosphere, nor do I believe that all journalists are inherently incapable of getting blogging. I know journalists who truly understand what blogs are, why they work, and how they work, so I have proof positive that it’s possible to both write for a broadsheet and write a blog and never have to compromise.

Whenever members of the MSM demonstrate that they don’t get blogging - which is more often than not - I feel a slight prick of disappointment: ‘Oh dear. Not again.’

No one will be surprised that the most recent cause of that disappointed feeling was the New York Times, or the New York ‘Behind The’ Times, as David Weinberger puts it in a recent post which makes a good companion piece to this one. (David reacts to a Boston Globe editorial which so very nearly gets it, but then falls at the last fence. Quelle surprise.)

The article that made me frown was David Greenberg’s article Blogging, as in Slogging (requires registration, try BugMeNot if you don’t fancy registering). Greenberg and his wife were guest bloggers for Dan Drezner for a week, and found that it’s harder work than they had previously imagined. Probably, Greenberg found it hard work because of the misconceptions he has about blogging - misconceptions which, whilst subtle, show through in his writing.

I’d like to address them, if I may. I don’t mean this to be a fisking, nor do I wish this to put this under the ‘blog fuckwittery’ category because my instincts tell me that it was lack of experience and understanding that caused the problem, not stupidity. Or maybe I’m just feeling generous today. Anyway, here we go.

My wife and I agreed to be “guest bloggers” - the online equivalent of what David Brenner used to do for Johnny Carson - for Dan Drezner, a political scientist at the University of Chicago, who runs a popular libertarian-conservative blog, DanielDrezner.com.

Most bloggers do not get their first taste of blogging on an already popular blog. Most bloggers start their blog to zero acclaim, with just a few readers made up primarily of their friends, family and colleagues. As they write and link to other bloggers, so the community at large becomes aware of them. If they write well, link frequently, join in the conversation on other blogs, have comments and trackbacks enabled and generally participate in the blogosphere, they stand a chance of building up a wider readership.

During this period they learn about blogging, they learn about writing, they go through different phases of the blogging lifecycle which equate, one could say, to the different phases of a relationship: First, it all seems like a wonderful idea. You fall into a state of limerance where everything about your partner (i.e. your blog) is perfect. Then that feeling lifts and you realise that your blog leaves dirty socks in the bed and never does the washing up. You might fall out of love a bit, and blog less frequently. You might even take a break. But then you realise that blogging really is your one true love and you settle into a comfortable, companionable relationship which you are confident will last forever.

You simply can’t experience that by blogging for one week on someone else’s blog. It’s not possible. For Greenberg to really understand blogging, he has to start his own and go through all the ups and downs, become a part of the community and participate in the conversation.

How hard could blogging be? You roll out of bed, turn on your computer, scan the headlines, think up some clever analysis while brushing your teeth, type it onto your site and you’re off.

Here, Greenberg is thinking as a journalist, not as a blogger. He is stuck firmly in the broadcast paradigm: ‘What can I write that will get lots of eyeballs?’ Far better to ask, what conversations are going on that I have an opinion on? What discussions can I participate in? What is happening around me that’s important?

I can’t really blame Greenberg for this. He’s a journalist, he thinks like a journalist, and changing paradigms is a hard thing for anyone to do.

But as I discovered, blogging is no longer for amateurs or the faint of heart. Blogging - if it’s done well - has evolved into an all-consuming art.

Oh no. Not the amateurs/professionals thing again. The only difference between amateurs and professionals is that amateurs don’t get paid and professionals do. The vast majority of bloggers do it because they are passionate about it, not because someone is paying them to do it. They do not really care about earning money, they care about communicating.

Whilst it’s true that for some bloggers, blogging is all-consuming, but for many it is not. I know a whole bunch of bloggers who don’t see it as all that important at all, they do it because it’s fun and they do it as and when they feel like it.

I think that Greenberg is falling into the broadcast trap. If you’re blogging on a popular blog and you feel the pressure to write something ‘impressive’ because you’ve got lots of readers, then you’re going to find it hard work. That doesn’t mean that blogging is hard work per se, it means that you’re making it hard work.

Last Sunday, after a cup of coffee, I made my first offering, a smart critique, I thought, of an article about liberal politics in The New York Review of Books by Thomas Frank, the author of “What’s the Matter With Kansas?”

I checked back a while later. There were, I think, three responses. Later, another post generated eight replies. Another, two. A couple got zero.

I checked the responses to Dan’s posts. He seemed to average about 50. Sure, my wife, Suzanne, had been blogging for weeks on her own site, democracyarsenal.org, but still how was she getting 12, 19, even 34 replies?

I started to worry. It wasn’t just my ego. I didn’t want to send Dan’s robust traffic numbers into a downward plunge.

Obsessing over traffic stats is a common symptom amongst new bloggers. I think it’s natural - you want to know that people are reading, you want your work to be appreciated. But it’s something that I think most bloggers grow out of as they settle into their blog and realise that it’s not about quantity, but quality.

Blogging is about self-expression, and again many people blog perfectly happily without drawing huge readerships - the fact that they have a place online to call their own and that they are able to communicate with the people who are important to them is all that they need. The issue here is that Greenberg feels he belongs in the ’spike’ of the blogosphere where the defining paradigm is one-to-many, but by concentrating on indicators of popularity he’s missing out on the real joy of blogging, the fun of writing something and sharing it with the world and seeing what they think of it.

As I thought about what else to opine about, I started to see that blogging wasn’t as easy as it looked. Who were these people, blogging on other sites, who so confidently tossed about obscure minutiae relating to North Korea’s nuclear program or President Bush’s proposed revisions to Social Security benefits? Where did they find the time? (To say nothing of the readers.)

The advice to writers to ‘write what you know’ is as old as it is true, i.e. very. It applies as much to blogging as it does to novels, film scripts or non-fiction. Write what you know. Bloggers are very good at writing what they know, frequently and in depth. People who blog about the minutiae of North Korea’s nuclear program do so because they know the subject already (or at least in some cases, think they do). People who know about knitting write about knitting. Asking where these people find this information or where they find the time is a bit like asking how a stamp collector knows all about stamps or finds the time to collect them. They do because it’s what they do. It’s what makes them who they are.

The underlying theme is still ‘broadcast’ here, and the bloggers Greenberg describes are just as much stuck in that mode as he is:

Serious bloggers, I realized, aggressively report a pet issue, updating their sites throughout the day. They scavenge the Internet for every shard of information on a hot topic, like John R. Bolton’s chances of becoming ambassador to the United Nations or Tom DeLay’s ethical troubles.

‘Serious bloggers’? What does that mean? Are the people who aren’t fixated on the spike of the power curve automatically dilettantes? I don’t like this division. I always thought that the appealing thing about blogging was that it isn’t a medium that submits to being split up thusly. It’s not healthy for us to start believing that such divisions even exist because they don’t - it’s all in our perceptions - and by creating these divisions we forget and devalue the fact that blogging centres around individual bloggers and the conversations that they are having. We don’t talk about ’serious’ telephone users, so why talk about ’serious’ bloggers?

Greenberg finally decides to blog about what he knows, but then manages to misjudge his audience.

On Tuesday, I posted a link to a piece I’d written for the online magazine Slate, faulting President Bush for his remarks criticizing the 1945 Yalta agreement, in which he said that Europe was unjustly carved up by Roosevelt, Churchill and Stalin.

This time I got a lot of responses - abusive ones. Sample: “Anyone who thinks its ‘ugly’ to point out what was done to millions of people at Yalta is a moral cretin.”

I posted again to clarify my point - that the Yalta agreement wasn’t what consigned Eastern Europe to Soviet oppression. But I wasn’t looking forward to the next fusillade of invective.

I did have sympathy for the audience. They expected their usual diet of conservative commentary. Instead, they got a liberal foreign policy expert (Suzanne) and a liberal historian linking to Arts & Letters Daily (aldaily.com) and the History News Network (hnn.us).

That’s another problem with blogging on someone else’s blog. You have to understand what the readers have come to expect and if you challenge those expectations you have to find yourself a thick skin from somewhere. The problem with a free speech culture, such as the one that exists on the internet, is that people are free to disagree with you, and they do that sometimes in a most disagreeable way. It can be hard to learn to deal with, especially if you are not used to getting such vitriolic feedback.

I personally don’t believe that challenging expectations is such a bad thing because it’s good to try and make people think, but I think Greenberg’s mistake was not being prepared for the reaction it would engender. There are many trolls out there, many people whose kneejerk reactions result a swift patella to the groin, and as soon as you poke your head above the parapet you have to expect people to start taking pot shots at you.

Blogging on an already popular blog is definitely sticking your head above the parapet.

Again, I think that if Greenberg had had his own blog, and built up to that slowly to that level of visibility the way most popular bloggers do he would have had the opportunity to learn what to expect and how to deal with it, but instead he went for the baptism of fire. Shame, really, because it gives him a skewed view of what blogging is.

As I checked other sites for ideas, I now realized that I didn’t need only new information. I needed a gimmick - a motif or a running joke that would keep the blog rolling all week. All of a sudden, I was reading other blogs, not for what they had to say, but for how they said it.

The best bloggers develop hobbyhorses, shticks and catchphrases that they put into wider circulation. Creating your own idiosyncratic set of villains to skewer and theories to promote - while keeping readers interested - requires as much talent as sculpting a magazine feature or a taut op-ed piece.

No, no, no. No gimmicks. No leitmotifs. No shtick. Any running jokes that emerge in a blog, any themes, have to emerge naturally. What are the words we are continually associating with blogs? Honesty. Authenticity. Transparency. The best bloggers allow their personality to shine through, they let their sense of humour emerge naturally, (if they have one, that is).

Creating some faux persona with catchphrases and hobbyhorses to draw people to your blog is a big mistake, because blogging is a long term gig and rare is the person who can keep up that sort of sham, particularly in writing. You’ll get found out. Remember Libertarian Girl?

Greenberg finally concluded that blogging was far too much like hard work, with far too much group-think, and that he just wasn’t cut out for it.

I beg to differ. Blogging is only hard work if you make it hard work. Only have time to post once a week? Then only post once a week. It’s your blog, and it’s up to you to manage the expectations of your readers and, more importantly, yourself. No one forces us to blog.

Blogging is no more and no less prone to group-think than any other communications medium, and the fact of its existence is not a good reason not to blog. If anything, it’s a good reason to pick up the blogging mantle and make yourself heard.

Finally, I have to strongly disagree that Greenberg is not cut out for blogging. The truth of the matter is that he has no idea if he is or not, because he hasn’t actually had a typical blogging experience. My advice to Greenberg is this: get yourself a blog somewhere and just get on with it. Take part in the community, enjoy it for what it is, and experiment with your own expectations, which means no big announcements, no striving for attention, no obsession over readership. Just go through the growth curve that we all go through and learn something about blogging, and about yourself whilst you’re at it. You might well be surprised.

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8 Responses to “Stuck in the old paradigm in so many ways”

  1. Jason Cain Says:

    Suw,

    Who cares whether MSM gets it?

    It’s sad that so many people in this world feel the need for approval. And that is what this article speaks to — a need for approval.

    Just blog!

    Jason Cain
    http://www.GoldBlogger.com

  2. Suw Says:

    Jason, this is not about approval for me. I don’t need the MSM to approve what I do, not even slightly. If I did, I probably would have given up on blogging now, but I’m still going after three years, and I have four blogs I regularly write on.

    But why I think this sort of reporting needs to be examined is because it portrays blogging inaccurately, and it may well put other people off trying blogging when in fact they might have found it a great vehical for their creativity and self-expression. Greenberg himself has not had a typical blogging experience and has been put off by it, and he’s transferring those misconceptions to other people through his writing. All I’m trying to do is balance it out by discussing where I think he went wrong.

  3. Phil Says:

    “The truth of the matter is that he has no idea if he is or not, because he hasn’t actually had a typical blogging experience.”

    Heh. I’d unpack that slightly: his experience
    - was typical of one particular section of the blogging universe
    - which itself is atypical of the whole, and
    - is inhabited by people with a lot of experience
    - which Greenberg didn’t have and couldn’t fake, because
    - the experience of getting a blog started is nothing like journalistic experience (although is more or less universal among bloggers)

    I only got into blogging a couple of months ago, so a lot of things about the blogosphere still strike me as new and different (meaning primarily different from mailing lists and Usenet, but that’s another conversation). One of the things that’s struck me most forcibly is a kind of paradox of localism. On one hand, there is no single ‘blogosphere’ - there are dozens, probably hundreds of them, and most people who read and contribute to blogs at least faintly realise that. On the other hand, people consistently act as if their neighbourhood were the world - as if their blogosphere were the blogosphere. It’s a coping mechanism, apart from anything else.

    But it means that we look at blogs and see what we’re used to (and, I think, what we aspire to) surrounded by a vague sort of penumbra of other stuff. Personally, I see informed people sounding off at some length to a small audience of other informed people. (I was genuinely surprised the first time my hit-counter rolled over. To 10, that is - I mean, I could think of nine people who might be interested… ) Then there’s all those people who write the short chatty stuff, and those big blogs with the horrible comment threads, but polite and well-argued coterie discussion - that’s real blogging.

    It seems that when Greenberg looks at blogs, he sees something like newspaper columnists who get a vast and enthusiastic audience and publish every day - instant pundits, as you might say. No wonder he was scared - and no wonder his experience didn’t serve him well. (Even what he supposedly learned about blogging says more about how to write a newspaper column than how to blog.)

  4. Keitaro Says:

    “the fact that they have a place online to call their own and that they are able to communicate with the people who are important to them is all that they need”

    Absolutely. That is why I blog.
    [I don't even care how many people visit. I do it just for fun]
    I agree whole heartedly with your post.

    However, I don’t like your use of the word “mainstream” in relation to the dinosaur blogs out there.
    It immediately infers a lesser-than status for blogging.
    I feel the words “traditional” or “established” would be more appropriate.
    Traditional promotes a view of an old system, and Established literally describes such a system.
    And yes, I know this is just arguing semantics, but by using the word “mainstream” you are inferring that blogging is somehow a less important “fringe” activity.
    Blogging should be promoted more as a new form of media, rather than a “fringe” form.
    When people hear “fringe”, or hear the word “mainstream” and then extrapolate the opposite, they think of people who wear pointy ears and go to Star Trek(TM) conventions.
    They think of something that is open only to a select minority or elite.
    This is the exact opposite of what blogging is.
    Blogging is, in fact, far more egalitarian than the presently established forms of traditional media.
    It is the new “new media”. ;-)
    All in all though, a great post.

    Thanks

    Keitaro

  5. Jason Cain Says:

    Suw,

    I was not clear in my previous comment.

    I am not speaking of you specifically needing approval. I shouldn’t have left that idea to hang out there, like some sort of insinuation. Sorry Suw, I will try and be more clear in future comments.

    You spoke to something that I see all the time. The blogeois constantly whine about how they are viewed by the MSM — and it’s pathetic.

    Bloggers need to realize that the MSM is threatened by us. They are no longer the sole source of news. They no longer have sole influence…

    Trent Lott was taken down by Andrew Sullivan.

    Dan Rather was exposed by Scott Johnson over at Powerline.

    Matt Drudge (who I consider a blogger) shapes the news day for most of the world.

    What is happening is not revolution, but evolution. Influence no longer costs millions of dollars. Now the average Joe can influence a massive readership with a simple one page website — for pennies each day.

    The people that are reading Greenberg’s writing, are educated enough to know what blogging is. They are educated enough to know that blogging is attracting millions of people. They are educated enough to know that it must be fun, if so many people are doing it.

    I think you are giving Greenberg far too much credit. He is not as influential as he would like to think he is!

    I look forward to reading more of your writing.

    Aloha,

    Jason Cain
    http://www.GoldBlogger.com

  6. Ralph T. Gerwing Says:

    “Hum!”: If you write for fun, is that a self internalized exabitation? or just talant.
    I, struggle with the written word as a means of, self expression, ” and perhaps self-importance.”
    Reading a few seasoned bloggers has shown the personality and human thinking patters of the
    writer.
    A prof. said that she could relate to the background of the writers life history after following a week or two of their discourse.
    For most of us, if we dont like what we are reading, we just get boared, and drift off.
    I have returned to this site, by chance and also by finding that there is real talent here at the Corante.
    I will pitch this thought; for me, it has
    taken 20 years from going from passive voice to
    active. Years of self delusion at times to clear
    delusion and towards clarity. My thoughts are
    more of what was, and needed my involvement, than the future.
    So if the Guests “bugged you” with their folly, can not we sort that out also!
    Though your talent shows very good form, clarity and engagement.
    respectfully rtg.

  7. Kris Cohen Says:

    Thanks for the great post Suw—I was also thinking that Greenberg’s article needed a critical response. To comment on the conversation between Suw and Jason Cain (and acknowledging that Jason has nuanced his position) I think it’s important to respond to MSM’s attempts to report on blogs (and other forms of “new” media) because (in addition to the reasons you state Suw) to do so is to take part in a larger conversation about how public space works (what counts there and what does not; who can speak and how, etc.). The internet is a kind of public space (quasi- or para- or something distinct, but also, which shares many qualities with older kinds of publics) and when MSM commentators talk about blogs as, say, places where one needs a gimmick (that is, are commercial) or where one can only be successful if the spectatorship they foster is many-to-one (journalistic, but also, again, consumerist) or where there are “serious” bloggers and there are dilettantes (professionalised), they are attributing very definite characteristics to the public spaces that blogs are creating. And as you so clearly point out, in practice, blogs often operate as a very different kind of public—or counterpublic. It’s not only important that blogs continue to operate this way, in and for themselves, it’s important that people who don’t know blogs very well (e.g. Greenberg, my parents, politicians) start to understand it, i.e. understand how it is so, understand what kind of challenge this represents.

  8. Kris Cohen Says:

    http://observer.guardian.co.uk/business/story/0,6903,1494564,00.html