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About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home. Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

Email Suw

Kevin Anderson

Kevin Anderson

Kevin Anderson is the blogs editor for Guardian.co.uk, where he focuses on journalism innovation. He uses blogs, social networks, Web 2.0 tools and mobile technology to break news, to engage with audiences and tell the story behind the headlines in multiple media and on multiple platforms.

Kevin has been a digital journalist since 1996, writing for both web and print, and broadcasing on the web, television and radio. Before joining the Guardian, he worked at the BBC for eight years. He joined the BBC in 1998, as their first online journalist based outside of the UK. From their flagship Washington bureau, he covered the US for the BBC’s award winning news website, while also providing politics and technology coverage for BBC radio and television.

Kevin came to the UK in 2005 to develop a blogging strategy for BBC news. He also worked on the launch of Pods and Blogs, a Radio 5Live programme covering weblogs and podcasts. He then moved to the BBC World Service and was a key member of the team that launched World Have Your Say, an interactive radio programme with a strong online participation component.

E-mail Kevin.

Member of the Media 2.0 Workgroup
Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.


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All content © Kevin Anderson and/or Suw Charman

Interview series:
at the FASTforward blog. Amongst them: John Hagel, David Weinberger, JP Rangaswami, Don Tapscott, and many more!

Corante Blog

Friday, June 24th, 2005

Supernova: John Clippinger, Social Physics

Posted by Suw Charman-Anderson

Classic notion of authority is to have the big leader, top down, etc.

Next generation web - small groups can organise and be as effective as large groups. Notion of authority is residue of middle ages. Seven levels of authority. Serf to King.

Adam Smith - two sides. Unless you have sense of empathy or sympathy and moral responsibility you can’t have the self-interest side either.

“These good acts give pleasure, but how it happens that they give us pleasure? Because nature hath implanted in our breasts a love of others, a sense of duty to them, a moral instinct. In short, which prompts us irresistibly to feel and succor their distresses.” — Thomas Jefferson, 1814

Humans are wired for trust:

Human brain evolved in part to read an dmanage complex social relationships. Behaviorual and neuro-economiosts found that people are not rational, maximising economic actors but risk trust to protect reputation and social norms. Economic “chioices” are not conscious - but a mid-brain function.

What is trust?

- evolutionary stable strategy tested through a variety of social species over millions of years of evolution.

- a pattern of neural pathways and dopamine circuits - embodied in the social emotions - mirror neurons.

- socially constructed and enforced ‘protocols’ that depend upon ‘honest signallying’, credible and equitable reputation accounting and outcomes, cheater-detection and enforcement.

Trust is more emotional than rational - you can’t make a distinction between rational thinking and emotional thinking.

Reputation and trust:

- Control through ‘reputation’ rather than ‘force’

- How someone is seen and rate by their social peers determines their standing and access

- Reputation scales faster and is less costly than force

- Emergent network roles and dynamic specialistaion

- Social identity an ’social exchange value’ social currency is tired to context and reputation.

Network leadership roles - eight different people work in a network - exemplar, gatekeeper, visionary, truth-teller, fixed, connector, enforcer, facilitator.

Effective networks work well if these people are placed and operate effective.

{diagram of ‘netwoork role-based sense-making inter-networks}

SocialPhysics Platform - multiple identities and contexts - ‘you have many selves / different ways in which you perform in different networks’.

“Higgins Open Source Trust framework”

1. Create a framework / API - an abstraction layer for identity and social networking services

2. Create a set of exemplary context ‘provider’ implementations (plug-ins)

3. Create an exemplary appl that demonstrates how to use the extensible network

4. Enable developers to leverage higgins in their applications…

[Higgins Project: http://www.eclipse.org/proposals/etf/main.html and http://www.eclipse.org/higgins/ ]

Policy conversations: identity metasystem initiative…

http://cis-berkman.editme.com

Provocative Takeaways:

- trust is biological encoded and supported by social emotions

- can have principled strategies for achieving high levels of trusted exchange

- identitiy is multiple, distributed, contextual, role-based and reputatioonal

- markets are a kind of social networks and depend upon the social emotions -trust - empathy - reciprocity - to function

- long tailed markets are aggregates of social contexts

- trust feeds on transparency

[from backchannel: http://www.identityblog.com/stories/2004/12/09/thelaws.html]

[http://www.google.com/search?q=trust+serotonin+oxytocin ]

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