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About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

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Kevin Anderson

Kevin Anderson

Kevin Anderson is a freelance journalist and digital strategist with more than a decade of experience with the BBC and the Guardian. He has been a digital journalist since 1996 with experience in radio, television, print and the web. As a journalist, he uses blogs, social networks, Web 2.0 tools and mobile technology to break news, to engage with audiences and tell the story behind the headlines in multiple media and on multiple platforms.

From 2009-2010, he was the digital research editor at The Guardian where he focused on evaluating and adapting digital innovations to support The Guardian’s world-class journalism. He joined The Guardian in September 2006 as their first blogs editor after 8 years with the BBC working across the web, television and radio. He joined the BBC in 1998 to become their first online journalist outside of the UK, working as the Washington correspondent for BBCNews.com.

And, yes, he’s married to Suw.

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Member of the Media 2.0 Workgroup
Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.


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All content © Kevin Anderson and/or Suw Charman

Interview series:
at the FASTforward blog. Amongst them: John Hagel, David Weinberger, JP Rangaswami, Don Tapscott, and many more!

Corante Blog

Friday, April 7th, 2006

What would audience-driven journalism look like?

Posted by Kevin Anderson

There has been an interesting discussion, both online and offline, about audience-driven journalism over the last few weeks. It’s one of the things that I’ve been thinking about for my journalism X-project.

Leonard Witt had some ideas about how the open-source movement could inspire a reinvention of journalism (podcast here - audio 4.7MB download). And Jay Rosen of PressThink wanted to kick-start some ideas at BloggerCon IV about what he called, the ‘users know more than we do‘ journalism.

I really liked Jay’s practical approach to it. He’s asking some of the right questions.

  • What kinds of stories can be usefully investigated using open source and collaborative methods?
  • Which user communities are good bets to be interested enough to make it happen?
  • What will it take to start running more trials that could yield compelling and publishable work?
  • What needs to be invented for this kind of journalism to flourish?

Like I said in my previous post, there are some projects and audiences for which this approach is best suited, and there are other stories where quite honestly, traditional methods of journalism and storytelling work just fine. Jay set up his post by having Ken Sands of the The Spokesman-Review in Spokane Washington guest blog.

We know there are local knowledge networks. Should we try to “tap into” them, or is it better to leave them alone until something happens to make partnership possible? Correspondents— we’re familiar with them. But we don’t know how to operate a vast and dispersed network of correspondents, linking hundreds or even thousands. Does anyone?

He has a few ideas: Local sports, transportation watch, weather watch. It’s all local. It’s about things people are passionate about in their own communities.

And I couldn’t agree with Ken more when he says that there’s no traction in the citizen journalism out of mainstream media outlets. Yes, as we’re about to look back a year after the July 7 bombings here in London, everyone remembers the iconic cameraphone pictures. But I think Ken is talking more about community around content rather than the flood of pictures we now get at the BBC during large news events in the UK. Is there a sense of community, a sense of participation in sending off cameraphone pics to large news organisations? I’m with Ken who points to Flickr, YouTube and MySpace.

Those sites work; the mainstream media versions—the industry calls it user-generated content—do not. Why?

I’m going to be doing some thinking out loud about these questions over the next couple of days. But one last thought before Suw and I shut the computers off for the night. We used to talk about broadcast networks, but the future is obviously in social networks. What is the role of the journalist in the age of social networks?

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