Ada Lovelace Day

About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

Email Suw

Kevin Anderson

Kevin Anderson

Kevin Anderson is the blogs editor for Guardian.co.uk, where he focuses on journalism innovation. He uses blogs, social networks, Web 2.0 tools and mobile technology to break news, to engage with audiences and tell the story behind the headlines in multiple media and on multiple platforms.

Kevin has been a digital journalist since 1996, writing for both web and print, and broadcasing on the web, television and radio. Before joining the Guardian, he worked at the BBC for eight years. He joined the BBC in 1998, as their first online journalist based outside of the UK. From their flagship Washington bureau, he covered the US for the BBC’s award winning news website, while also providing politics and technology coverage for BBC radio and television.

Kevin came to the UK in 2005 to develop a blogging strategy for BBC news. He also worked on the launch of Pods and Blogs, a Radio 5Live programme covering weblogs and podcasts. He then moved to the BBC World Service and was a key member of the team that launched World Have Your Say, an interactive radio programme with a strong online participation component.

E-mail Kevin.

Member of the Media 2.0 Workgroup
Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.


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All content © Kevin Anderson and/or Suw Charman

Interview series:
at the FASTforward blog. Amongst them: John Hagel, David Weinberger, JP Rangaswami, Don Tapscott, and many more!

Corante Blog

Friday, September 29th, 2006

SHiFT: Kevin Cheng - Communicating concepts through comics

Posted by Suw Charman-Anderson

Communicating new technologies. We’ve got lots of great tech, but when it comes to talking about the ideas, we need to step back. Communicating using comics. Works at Yahoo Local. Used comic strip to communicate the idea for how the local restaurant search might work.

Started off writing a short script about the story and ideas they wanted to convey. Then put together the flow of the story, then drew it, and put it into Flash. Easy to share. Easy communication. But printing things out better than using Flash, even thought Flash is portable.

Why did they decide to use comics? Why are they interesting and powerful.

Comics are universal, so you can tell that a comic of a dog farting is a dog farting even without any language skills.

Comics need imagination. Comics are abstracted version of person, and are more ‘everyman’ than a photograph (see Scott McCloud’s Understanding Comics). Comics give people room to be engaged with the character.

Abstraction can also be used for the user interface. Don’t want to distract people so abstract the UI.

Comics are more expressive. Adding context of images to words changes the meaning of them. Allows you to communicate even body language.

Comics better at telling time and motion. Movie storyboards.

Great for iteration. Quick to draw and redraw.

[Of course, this presentation somewhat depends on images I don't have here to show you... so ironically you really are only getting half of the story here. How's that for the point being made for you?]

Who uses comics?
US Postal Service. Comic strip post card about where to buy stamps, but although you throw it out you can absorb it as you glance at it.

Matrix storyboard.

Squid Labs, ‘HowToons’, instructions for kids on how to make projects like air hockey out of a balloon and AOL CD.

Dodgeball. Use comics to explain their service.

Doing comics is not that hard. If you don’t know how to do it, then there are a lot of resources online to help you get started. Look at expressions, changing eyebrows. Wally Wood’s 22 Panels. Trace pictures. Different tools for making comics.

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