Ada Lovelace Day

About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

Email Suw

Kevin Anderson

Kevin Anderson

Kevin Anderson is a freelance journalist and digital strategist with more than a decade of experience with the BBC and the Guardian. He has been a digital journalist since 1996 with experience in radio, television, print and the web. As a journalist, he uses blogs, social networks, Web 2.0 tools and mobile technology to break news, to engage with audiences and tell the story behind the headlines in multiple media and on multiple platforms.

From 2009-2010, he was the digital research editor at The Guardian where he focused on evaluating and adapting digital innovations to support The Guardian’s world-class journalism. He joined The Guardian in September 2006 as their first blogs editor after 8 years with the BBC working across the web, television and radio. He joined the BBC in 1998 to become their first online journalist outside of the UK, working as the Washington correspondent for

And, yes, he’s married to Suw.

E-mail Kevin.

Member of the Media 2.0 Workgroup
Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.

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All content © Kevin Anderson and/or Suw Charman

Interview series:
at the FASTforward blog. Amongst them: John Hagel, David Weinberger, JP Rangaswami, Don Tapscott, and many more!

Corante Blog

Thursday, December 18th, 2008

links for 2008-12-18

Posted by Suw and Kevin

Wednesday, December 17th, 2008

links for 2008-12-17

Posted by Suw and Kevin

  • "Beat blogging really is a give and take. It’s not about marketing the same old content in new ways or pushing old content onto new platforms. Beat blogging is about expanding ones network of sources." I actually like how Patrick put it on Twitter: "Journalists have to be social on social media for it to work." I'll elaborate on that in a long overdue post shortly.

Tuesday, December 16th, 2008

links for 2008-12-16

Posted by Suw and Kevin

  • Keith and the Girl is a great little podcast that I listen to occasionally, and if traditional media want to make the transition from mass media to social media, they should read these tips. I'll be writing about my recent US election road trip, and I used many of the same techniques to build community around the project. Live events and rewarding your most passionate supporters are a good place to start. If you reward positive behaviour instead of just punishing negative behaviour, you'll grow a strong, happy community.
  • Is consolidation the answer that will save newspapers? If it was, Gannett would be doing better.
  • Heather Hughes is asking question that a lot of journalists are asking right now. What next? The photojournalist left newspapers after climbing the ranks only to find her opportunities drying up. The fact of the matter is that the market for journalists is shrinking, and many of us who had planned to spend the rest of our lives doing journalism have to consider something else to do. She started her own wedding photography business, but I wonder what text journalists will do. The one thing she asks fellow photojournalists is not to undercut each other and agree to cutrate fees. During desperate times, she advises not to give into desperation.

Monday, December 15th, 2008

20 signs you don’t want that internal social media project

Posted by Suw Charman-Anderson

I just nearly burst my appendix laughing at Chris Applegate’s 20 signs you don’t want that social media project. I am thus inspired to write my own list of tips that, perhaps, one doesn’t really want that internal social media project after all.

  1. Client wants to code their own blog/wiki software because “we want total control”.
  2. Client insists that only the management be allowed to have internal blogs.
  3. The PR department wants to write the CEO’s internal blog posts.
  4. IT won’t allow anyone to install an RSS reader until it’s been through a code review. Which could take upwards of a year. And that’s not including reviewing updates…
  5. Client insists on using Lotus Notes as their blogging platform.
  6. When you ask how much experience staff have of social media, IT replies, “Oh, we block all those sites.”
  7. The client wants Facebook.
  8. “Why don’t we just throw some mud at the walls and see what sticks?”
  9. IT disables all RSS feeds because of “a potential exploit we read about on Slashdot”.
  10. Client insists on using Sharepoint as their wiki.
  11. User surveys show some staff have more than 50,000 unread messages in their inbox, yet management insist, “We really don’t have a problem with email here.”
  12. Management refuse to learn new terminology, resulting in statements like “I just posted a new blog to our wiki.”
  13. Apparently, IM is “just for kids.”
  14. Client decides that only “management-approved labels” can be used as tags in the social bookmarking app.
  15. Client’s wiki is called CompanyPedia, is already out of date and is never used for actual collaboration.
  16. IT eschew open source software because “Who would provide support?”
  17. There are regular discussions as to which is the best Web 2.0 application: Lotus Notes or Sharepoint?
  18. “Why don’t we just install some forums?”
  19. Client thinks that “adoption” means everyone is going to end up looking after a small orphaned child.
  20. The CIO still has his secretary print out all his emails.

UPDATE: The above list has now been translated into French by the lovely Frédéric de Villamil!

Thursday, December 11th, 2008

links for 2008-12-11

Posted by Suw and Kevin

Tuesday, December 9th, 2008

links for 2008-12-09

Posted by Suw and Kevin