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About the Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK's best known bloggers, frequently speaking at conferences and seminars.

She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home. Her personal blog is Chocolate and Vodka, and yes, she's married to Kevin.

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Kevin Anderson

Kevin Anderson

Kevin Anderson has been an online journalist since 1996, designing, editing and writing websites for both broadcast and print media. In 1998, he joined the BBC and became their first online journalist based outside of the UK, covering the US for its award winning news website. After coming to the UK in 2005, he developed a blogging strategy for BBC news, helped launch a programme on the BBC's 5Live covering weblogs and podcasts and was on the team that launched the interactive radio programme World Have Your Say on the BBC World Service.

Kevin is now the Blogs Editor for The Guardian, where he is responsible for management, strategy and 'leading by doing' for Guardian Unlimited blogs.

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Strange Attractor

« links for 2007-02-16 | Main | Open publishing - Something for nothing, three years on »

February 16, 2007

The herd misses opportunities

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Posted by Kevin Anderson

Jeff Jarvis wrote this week that no one wants less reporting, and in his post he questioned the amount of reporting done and resources spent by different outlets all following the same stories. He pointed to the death of Anna Nicole Smith as an example of "wall-to-wall" coverage from too many journalists all saying the same thing.

I've been in the herd, more times than I'd like. I was one of the 1,400 journalists camped out on the lawn of the federal prison in Terre Haute, Indiana for the execution of Timothy McVeigh when only seven journalists were actually allowed in the death chamber. Journalistically, what value was added for the viewers and readers with so many journalists feeding off of the same thin gruel? In one of the more embarrassing moments professionally, I remember how a few hundred anti-death penalty protesters were surrounded by three times that number of journalists. As about 50 protesters sat in circle for a silent vigil on the morning of the execution, a ring of photographers, TV camera men and women and reporters pressed in on them. A few protesters left, gasping and distraught with claustrophobia.

And I watched last week, as the herd jumped on a leaked cockpit video showing two American A-10 pilots mistakenly attacking a British light-armoured convoy in 2003. One soldier, Lance Corporal of Horse Matty Hull, was killed in the attack, and his widow was attempting to find out the circumstances of his death. The Sun had got hold of the video that British and American military authorities had said did not exist, and it was viewed more than a million times on their website.

Although I can't claim to have followed the story exhaustively, I read several major newspapers' coverage of the event and watched Sky. There was universal condemnation of the pilots with stories about 'trigger-happy Yanks', ranging from currently serving soldiers all the way back to British veterans who remember being mistakenly strafed by American pilots in World War II. The anger towards these two present day American pilots in the media seemed to feed off itself.

As an American, I found it difficult reading and viewing, especially because it laid bare the animosity that some in the British media and British public have towards Americans. Rationally, I can understand the source of some of that anger, but having strong ties to the UK and affection for the US, the deteriorating relationship is painful to watch.

As a journalist, I thought the coverage lacked balance. I found it long on commentary and woefully short on actual reporting. Moreover, I think when the media swarms it often does so in unthinkingly.

It misses many opportunities and, in this instance, I'll point out one of them. My friend Chris Vallance pointed me to Joe d'Oen's excellent podcast Fly with Me. Joe flies for a major American airline, but he used to fly an A-10, the same anti-tank aircraft involved in this incident. Joe's podcast is outstanding, a really high quality piece of audio that would sit well in almost any professional broadcaster's output. As a former A-10 pilot, he walked his listeners through the audio of the cockpit tapes with a calm professionalism and explains exactly what was said and its implications, giving the listener a greater understanding of the circumstances around the tragedy. It's an excellent piece, and actually a more responsible piece of analysis than much of that published in the mainstream media. Why didn't a journalist Google Joe and get him on air or get a quote from him?

The mainstream media believes that "user-generated content" has to come through their sites, their walled gardens of tightly controlled participation, so they miss the vastly larger opportunity that exists on the internet as a whole. But these missed opportunities by the media aren't down to a lack of column inches or airtime. In this instance, there was an overwhelming amount of coverage on this story. Too bad it was all the same.

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Comments (4) | Category: Journalism | Media 2.0


COMMENTS

1. Steve on February 17, 2007 6:49 PM writes...

"I was one of the 1,400 journalists camped out on the lawn of the federal prison in Terre Haute, Indiana for the execution of Timothy McVeigh when only seven journalists were actually allowed in the death chamber."

I remember a few weeks ago when the Boston Globe announced that it is closing some of its foreign bureaux that Romenesko linked to an article that was complaining that this threatens the numerous voices and points of views from abroad. However, I'm not sure we need so many voices -- or points of view -- for a single event. Such differences is why Fox News has flourished; it has hammered the rest as typically left-leaning balderdash.

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2. Adrian Monck on February 20, 2007 6:39 PM writes...

Kevin, I listened to the podcast but any non-A10 pilot could easily have drawn the inferences made (inferences I happen to share). But then, probably like you, I don't relate to the news as a kind of personal therapeutic psycho-drama!

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3. Kevin Anderson on February 21, 2007 8:52 AM writes...

Adrian, I guess the fact that no pilot, and especially not one with experience flying an A-10, was interviewed makes the coverage seem even more lacking in diversity, depth and rigour. I did see one small piece in the Times, I believe, that interviewed a former member of the British military, member of ground forces. That was about it. Part of me quite simply enjoyed the level-headedness of Joe's podcast after the 'therapeutic psycho-drama'.

But if the news media continue to spend huge amounts of resource chasing the same stories, frankly, many will fail financially due to lack of any clear competitive advantage in a market saturated with commodity information.

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4. Jem Stone on February 23, 2007 10:26 AM writes...

Kevin. There are some outposts of the BBC (where I work) where (Pods and Blogs which Chris works on is a great example) where the walled garden accusation no longer fits but i put this down to a lack of awareness amongst newsgathers and producers of the range/quality of contributions out there and for most brands a concern how to still "get credit".

The tools that we are familiar with to find podcasts, bloggers, articles and focus in on potential contributors who could add new dimenstions to story just don't have much traction in most newsrooms or production offices. I'm still amazed at the sheer surprise when I show colleagues Technorati for example at the BBC.

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