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About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home. Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

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Kevin Anderson

Kevin Anderson

Kevin Anderson has been an online journalist since 1996, designing, editing and writing websites for both broadcast and print media. In 1998, he joined the BBC and became their first online journalist based outside of the UK, covering the US for its award winning news website. After coming to the UK in 2005, he developed a blogging strategy for BBC news, helped launch a programme on the BBC’s 5Live covering weblogs and podcasts and was on the team that launched the interactive radio programme World Have Your Say on the BBC World Service.

Kevin is now the Blogs Editor for The Guardian, where he is responsible for management, strategy and ‘leading by doing’ for Guardian Unlimited blogs.

E-mail Kevin.

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Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

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Corante Blog

Wednesday, October 3rd, 2007

Corporate IT: Touch our firewall and we fire yo’ ass

Posted by Kevin Anderson

I wrote a post for the Guardian’s Technology blog about fascist IT policies and IT departments, but it’s something I feel very strongly about. One of the bottlenecks in companies is Corporate IT policies meant to ensure security but go too far and cause inflexibility. I don’t know how many friends had to run ‘trojan mouse’ projects with servers hidden their desks because corporate IT wouldn’t or couldn’t move fast enough. Too often, I’ve felt caught between a rock and a hard place - my manager wanting something done now and IT policy or rights issues that prevent me from getting my job done.

Territorial IT departments who view the computers as ‘their’s’ and other employees as the problem are now a serious problem. When I was with the BBC, several clue-ful field staff carried two computers - one with the corporate desktop for e-mail and wires and one ‘clean’ computer for getting their job done.

If your journalists’ computers are so locked down that they can’t file from the field, game over. Don’t laugh or dismiss that. I’ve had to help friends who couldn’t join WiFi networks because they didn’t have sufficient rights, and I’ve had to help friends who couldn’t file audio because their IT departments didn’t have the MP3 filters installed to compress the audio. It doesn’t matter how sexy your website is, if they can’t file, they’ll be back in the bad old days of phoning in copy and more often than not, getting scooped by the competition.

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One Response to “Corporate IT: Touch our firewall and we fire yo’ ass”

  1. Jon Lister Says:

    Kevin,

    You’re absolutely right, I have felt the same problem… I happen to work a lot with client-side web applications (aka HTML & javascript). They are generally just one file that you run locally. The top advantage with these in a corporate situation is that you can run them no matter what the IT policy is, with the exception being those companies that ban the use of javascript and/or web browsers.

    In the corporate IT firefight, these little critters are the guerrillas.

    J.

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