Social tools help improve business communications, increase collaboration and nurture innovation, but what do you do if people won't use them? And how do you grow from a pilot to company-wide use?
The Email Problem and How To Solve It
3 Sept 08
Email is becoming a problem, with people sending and receiving hundreds each day. 'No Email Days' don't help, nor do inbox size limits. So just how do you reduce email and improve people's relationship with their inbox?
Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK's best known bloggers, frequently speaking at conferences and seminars.
She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home. Her personal blog is Chocolate and Vodka, and yes, she's married to Kevin.
Kevin Anderson has been an online journalist since 1996, designing, editing and writing websites for both broadcast and print media. In 1998, he joined the BBC and became their first online journalist based outside of the UK, covering the US for its award winning news website. After coming to the UK in 2005, he developed a blogging strategy for BBC news, helped launch a programme on the BBC's 5Live covering weblogs and podcasts and was on the team that launched the interactive radio programme World Have Your Say on the BBC World Service.
Kevin is now the Blogs Editor for The Guardian, where he is responsible for management, strategy and 'leading by doing' for Guardian Unlimited blogs.
Actually, I think that wedding planning is killing my blogging, but for the last couple of weeks, vlogging has also cut into my spare blogging time both at home and at the day job. The Guardian has just started a vlogging project with Current TV. It’s been fun, if not a little challenging.
I sit in front of a webcam at work, or sometimes at home, and talk about something for a minute. It’s harder than you think. The first thing is to fight off the feeling that you’re making a complete tit of yourself talking at your computer, especially in an open plan office. Also, no matter how silly and excitable I think I sound, actually, I’m finding my delivery a little flat. It’s a fine balance between being conversational, which I want, and sounding too much like a broadcaster, which I don’t want. I guess I’ll become more comfortable over time.
We’ve just started, and I’m hoping that it generates some conversation. I really want this to be something engaging, rather than just video for the sake of video. I did and still do TV, but I want this to be something more like Seesmic, a video conversation. I’d definitely appreciate ideas from vloggers on how to make this a conversation like blogging rather than broadcasting at people over the internet.
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