Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK's best known bloggers, frequently speaking at conferences and seminars.
She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home.
Suw is also founder and board member of the Open Rights Group, a digital rights advocacy group which aims to raise awareness of digital rights issues, to campaign against bad legislation in Britain and the EU, and to support grass roots activism.
Kevin Anderson has been an online journalist since 1996, designing, editing and writing websites for both broadcast and print media. In 1998, he joined the BBC and became their first online journalist based outside of the UK, covering the US for its award winning news website. After coming to the UK in 2005, he developed a blogging strategy for BBC news, helped launch a programme on the BBC's 5Live covering weblogs and podcasts and was on the team that launched the interactive radio programme World Have Your Say on the BBC World Service.
Kevin is now the Blogs Editor for The Guardian, where he is responsible for management, strategy and 'leading by doing' for Guardian Unlimited blogs.
Media08: Making the change from mass media to social media
Posted by Kevin Anderson
Suw and I just got back from our honeymoon on Sunday, and I'm at the airport again. I'm heading to Sydney to speak at Media08.
I'm going to be speaking about making the transition from mass media to social media. Trends in audience fragmentation continue, and mass media are increasingly challenged to deliver the size of audiences they once did, which threatens their underlying business model of mass audiences delivered to advertisers. Journalists have been particularly poor in adapting to these changes as the positive sense of public service that many journalists have has soured into a false sense of entitlement. Yes, journalism is important to the functioning of a democracy, but just because we believe what we do is important, doesn't mean that people must pay attention to us. We're competing for people's valuable disposable time and income against not only other news outlets but also against other forms of information and entertainment. We're competing against not only CNN, the Telegraph, the Washington Post and the Economist but also against iPods, YouTube, Digg, the Wii, Facebook, real books, instant messaging, text messaging and MySpace messaging. Time and attention is the scarce resource that we're fighting for, and as I've said before, most journalists really don't grok this.
As journalists, we should focus on quality content, but our audiences have moved on, too often quite literally. They expect not only quality content but real, social interaction around that content. Wrap your content in a community. In 2008, that can still be a unique selling point. But this isn't rocket science, and while journalists have been fighting over fundamentalist definitions of what is and isn't journalism, innovators not beholden to dogmatic definitions of journalism have been creating social experiences around media. See Newsvine, which iterated and innovated enough to get the attention of a small company up the road in Seattle (well MSNBC - part owned by NBC and Microsoft) who came knocking with a cheque. But the time to gain the first adopter edge is coming to a close. By the end of 2008, savvy media and technology companies will have already moved and social media won't be such a differentiating competitive advantage.
I'll blog more about this over the next few days as well as blogging about conference itself.
Hold unlimited Web conferences for one flat rate with GoToMeeting, the easiest-to-use and most affordable online meeting solution. Free 30-day trial. Free 30-day trial.