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Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK's best known bloggers, frequently speaking at conferences and seminars.

She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home.

Suw is also founder and board member of the Open Rights Group, a digital rights advocacy group which aims to raise awareness of digital rights issues, to campaign against bad legislation in Britain and the EU, and to support grass roots activism.

Her personal blog is Chocolate and Vodka, and yes, she's married to Kevin.

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Kevin Anderson

Kevin Anderson has been an online journalist since 1996, designing, editing and writing websites for both broadcast and print media. In 1998, he joined the BBC and became their first online journalist based outside of the UK, covering the US for its award winning news website. After coming to the UK in 2005, he developed a blogging strategy for BBC news, helped launch a programme on the BBC's 5Live covering weblogs and podcasts and was on the team that launched the interactive radio programme World Have Your Say on the BBC World Service.

Kevin is now the Blogs Editor for The Guardian, where he is responsible for management, strategy and 'leading by doing' for Guardian Unlimited blogs.

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Dark Blogs Case Study
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Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.
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Strange Attractor

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March 31, 2008

F2C: Susan Crawford

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Posted by Suw Charman

Susan Crawford: I have an image of a ticking clock because all good talks have a sense of urgency. And life is short, so we should tackle big questions today.

What makes a life significant?
- and inner ideal, intellectual, conscious, novel
- joined with active will

These ideals have to be joined to will and action.

Back to the ticking clock. My father's life is drawing to a close, not this month, but soon. So the ideal for him is to listen to music, as he is a composer. For him, the ideal is pure human expression in music. It's the most powerful thing to him - as his mind gives up and his body decays, the music stays.

Going to tie together music as an ideal, the great subjects of this conference. I do believe in an open internet and want to make this talk as human as possible.

We will spend a lot of time talking about network operators, because in the US these companies suffer inadequate competition for high-speed access. We're paying a lot for low speeds, but they are not monopolies. This is an oligopoly, with a few sellers providing for the industry. They act for the industry as a whole, so there will never be ruinous competition, but prices will never serve the users, it's not a competition model, it's something in between.

There is incomplete substitutability, as products offered aren't the same. These differences amplified by huge amounts of ads. Market power different only in degree from a monopolist, but similar in kind.

Can't go to antitrust, as their actions will always adhere to the letter of the law, and it would undermine the economy, and litigation would be ruinous.

What's the model? Stuck on the idea of competition, the idea that enough actors competing will give just he right results. Does restraint come from other companies? Doesn't seem so.

In an oligopolistic world, the restraint comes from retailers or consumers/users of the good, and that countervailing power is what answers the power of the oligopoly.

But the users aren't there. we need to find a way to organise the users in a way that would make restrains real. Doesn't have to be present in regulation, doesn't have to be law, if there were adequate countervailing power from users.

We can be as smart as we want to be, but without votes, without the ability to affect how a congressman feels about an issue, we're nowhere. The problem with net neutrality is that it's not actively connected to people who vote. Source of the countervailing power has to be user stories, human communication, made possible through the internet, that makes those lives more significant. The stories that give your life purpose need to be told.

I'm not the one to tell them, the way to do this is to simply the message, make it as simple as possible, as musical as possible, so that is' about the openness of the internet. Each one of them has these ideals that can be empowered, and we have to tell that story that aggregates the response to oligopoly.

Galbraith who thought about countervailing power used to go singing on NYE, and used to lead Auld Lang Syne, and need to do more of that. If I die tomorrow, I want to have talked to you about the effort to bring those stories forward via One Web Day. Out of character for me.

Purpose is to globalise a constituency of the internet. Whatever local issue are, to focus on those, could be connectivity, censorship, etc. 22 Sept. Third one this year. Opportunity to tell stories and teach about how it makes our lives better. Offline and online events. Lots of blog posts, twitters, videos. To make visible the constituency that will provide the countervailing force to the oligopoly.

But the leader isn't me, it has to be you. Be a part of the celebration this year.

Each talk can have only one message. Mine is that whatever you do, do something to bring people together. Our work and our lives are so closely intertwined, and there's a great source of countervailing power in all internet users that hasn't been called on to tell its stories, and I'm here to ask you to do that.

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COMMENTS

1. Brett Glass on April 6, 2008 12:59 AM writes...

Susan, here you go again: Denying that small ISPs like mine exist. As you did in Washington on March 13th before the Antitrust Subcommittee of the House Judiciary Committee. There, you pushed for laws and regulations that would actually create the duopoly you decry by wiping out small operators like me. Why? Do you have so much ego invested in your fight against the big guys that you are actually willing to kill off those of us who constitute the best solution to duopoly?

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2. Seth Johnson on April 10, 2008 11:10 PM writes...


Brett Glass has zeroed in on one comment Susan made, not in her main comments, one that as far as I recall was not reductive in the way Brett's saying anyway, and he's just got to *work it* -- just got to try to make that the point.

Probably because everything Susan said was so damn *great.*

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3. Brett Glass on April 12, 2008 1:42 AM writes...

Seth, you're obviously a fan of Susan's, which is fine. But her MULTIPLE comments claiming that there is already a complete duopoly -- and they are not peripheral; she makes them again and again with great emphasis -- are more destructive than she realizes. They are being used to promote legislation and regulation that would actually cause the duopoly to come to pass.

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