Fruitful Seminars

Making Social Tools Ubiquitous

10 Sept 08

Social tools help improve business communications, increase collaboration and nurture innovation, but what do you do if people won’t use them? And how do you grow from a pilot to company-wide use?

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About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

She recently launched Kits and Mortar, a blog about planning a green, cat-friendly self-built home. Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

Email Suw

Kevin Anderson

Kevin Anderson

Kevin Anderson has been an online journalist since 1996, designing, editing and writing websites for both broadcast and print media. In 1998, he joined the BBC and became their first online journalist based outside of the UK, covering the US for its award winning news website. After coming to the UK in 2005, he developed a blogging strategy for BBC news, helped launch a programme on the BBC’s 5Live covering weblogs and podcasts and was on the team that launched the interactive radio programme World Have Your Say on the BBC World Service.

Kevin is now the Blogs Editor for The Guardian, where he is responsible for management, strategy and ‘leading by doing’ for Guardian Unlimited blogs.

E-mail Kevin.

Member of the Media 2.0 Workgroup
Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.


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All content © Kevin Anderson and/or Suw Charman

Interview series:
at the FASTforward blog. Amongst them: John Hagel, David Weinberger, JP Rangaswami, Don Tapscott, and many more!

Corante Blog

Thursday, July 24th, 2008

Local can work, complete with facts and figures

Posted by Kevin Anderson

In the recent round of virtual mud-slinging in the ‘curmudgeons’ versus digital journalists, one of the arguments by way of assertion is that hyper-local doesn’t work. It is, of course, a reductionist argument, lumping together a wide range of strategies. A lot of the assertions are short on facts, but Vickey Williams at the Readership Institute highlights two dailies that are succeeding in creating local community. From the Bakersfield Californian:

My thought is that it’s because this paper lives up to its role as an essential connector and network builder. Some stats from Molen this week: 1,192 individual Bakersfield.com blogs launched since the newspaper’s site began hosting weblogs two years ago this month; 314 updated within the last three months. Add in the newspaper company’s nine other sites (including MasBakersfield, NorthwestVoice, NewToBakersfield; and their newest, RaisingBakersfield.com) and the number goes to 2,780 blogs launched, of which 655 have been updated in the last three months.

That community content represents about 18 percent of Bakersfield.com’s traffic and 25 percent of total traffic throughout the local network of sites, Molen said. “It is easily the fastest growing source of traffic for us.”

Another interesting metric is the number of people who have created public profiles in the company’s online social network, and in doing so, essentially endorse its brands. For Bakersfield.com, the number is 16,792; across all 10, it’s 31,868.

I would be curious to see their frequency numbers. What is the average frequency of their visitors? Is it better than the average visit of two pageviews per visitor per month?

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