Ada Lovelace Day

About The Authors

Suw Charman-Anderson

Suw Charman-Anderson

Suw Charman-Anderson is a social software consultant and writer who specialises in the use of blogs and wikis behind the firewall. With a background in journalism, publishing and web design, Suw is now one of the UK’s best known bloggers, frequently speaking at conferences and seminars.

Her personal blog is Chocolate and Vodka, and yes, she’s married to Kevin.

Email Suw

Kevin Anderson

Kevin Anderson

Kevin Anderson is a freelance journalist and digital strategist with more than a decade of experience with the BBC and the Guardian. He has been a digital journalist since 1996 with experience in radio, television, print and the web. As a journalist, he uses blogs, social networks, Web 2.0 tools and mobile technology to break news, to engage with audiences and tell the story behind the headlines in multiple media and on multiple platforms.

From 2009-2010, he was the digital research editor at The Guardian where he focused on evaluating and adapting digital innovations to support The Guardian’s world-class journalism. He joined The Guardian in September 2006 as their first blogs editor after 8 years with the BBC working across the web, television and radio. He joined the BBC in 1998 to become their first online journalist outside of the UK, working as the Washington correspondent for BBCNews.com.

And, yes, he’s married to Suw.

E-mail Kevin.

Member of the Media 2.0 Workgroup
Dark Blogs Case Study

Case Study 01 - A European Pharmaceutical Group

Find out how a large pharma company uses dark blogs (behind the firewall) to gather and disseminate competitive intelligence material.


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All content © Kevin Anderson and/or Suw Charman

Interview series:
at the FASTforward blog. Amongst them: John Hagel, David Weinberger, JP Rangaswami, Don Tapscott, and many more!

Corante Blog

Monday, December 22nd, 2008

Digital versus print and apple and oranges analysis

Posted by Kevin Anderson

David Carr at the the New York Times has written a story that must cheer the hearts of newspaper owners as they struggle to find a way to go back to the days of fat returns. Under the headline “Newspaper Shuns Web, and Thrives“, he speaks with a small community newspaper publisher who is enjoying 10% growth by almost choosing to “aggressively” ignore the web.

Ryan Sholin said on Twitter:

Yo, David Carr, apples & oranges is a pretty fricking basic concept, isn’t it? You’re comparing them.

I’d agree. Carr’s analysis is simplistic and just plain wrong. Carr says:

A few caveats before we turn back the clock on publishing history. TriCityNews employs 3.5 people (the half-time employee handles circulation), has a print run of 10,000, and has a top line that can be written in six figures.

A caveat is an outlying piece of data that can be ignored and not threaten the main thrust of the analysis. This is just one piece of data that destroys the analysis that it is the choice of the publisher to ignore the web that has made his business successful. The publisher also has negotiated long term deals with advertisers so that he doesn’t have sales staff, and he has six part-time columnists. I could make a very successful digital or analogue news business on that cost basis.

This isn’t about digital versus print. This is difference between having zero legacy costs, a small building and I’m guessing no print plant. This is a minuscule cost basis versus the high legacy costs of existing newspapers in terms of staff, paper and distribution. As any one knows, US newspapers still make piles of money, just not enough money to cover their costs.

And it’s not just the buildings, printing presses and distribution costs that the newspaper companies are groaning under. It’s the mountains of debt that they accumulated through aggressive, highly leveraged acquisition strategies. McClatchy took on debt to acquire Knight-Ridder. In September, they had to renegotiate a $1.175 bn debt deal to account for their declining revenue. Gatehouse is drowning in debt to the tune of $1.2 bn with a preciptious drop in their stock value, and we know the result of Sam Zell’s highly leveraged buy-out of the Tribune Corporation. To compare a 10,000 circulation start-up print news operation with a media conglomerate like Tribune Corp with $7.6 bn of assets and $12.9bn in debt is ridiculous. It’s about as ridiculous as comparing Digg with a newspaper. They just aren’t comparable creatures in economic scale, business model or editorial mission.

I would argue that the more accurate analysis is that Dan Jacobson, the publisher of the TriCityNews of Monmouth New Jersey has an incredibly lean news organisations with no legacy costs. It has more in common with Nick Denton’s Gawker than the Tribune Corporation. This is not an issue of digital versus analogue but rather the result of Jacobson’s focus on exclusive local content, a recession-proofed revenue strategy and aggressive cost containment.

Newspapers used to be the most efficient way to advertise. Now they aren’t. In the first half of 2007, Google pulled in 39.8% of all online ad revenue in the US. In 2007, Google was 241 in the Fortune 500. In 2008, it leapt to 150. No, Google’s business is not to create journalistic content, but it is competing with newspapers for advertising dollars.

Digital could support a news organisation on its own, if they were willing to radically reduce costs, and I don’t mean simply cutting staff. First, let’s look at the revenue side. There are still too many people running and working for newspapers that believe the 1990s chestnut: The web is great but how do you make money with it? The LA Times web revenue now exceeds its editorial payroll costs. As commenters on Jeff Jarvis’ Buzzmachine point out, that’s not the only cost a newspaper has, but it definitely challenges the view that the web is simply a money pit. The problem isn’t that the web isn’t making money, but that it’s not making enough money at most newspapers to compensate for the decline in the print business, which is still the primary revenue generator for most big city newspapers. (Jeff just got an update from LATimes Editor Russ Stanton on their web success.)

But we also need to look at cost containment. Newspapers can still radically reshape their businesses to take advantage of digital efficiencies. I often talk about when I worked for the BBC in Washington. About 8 years ago, the bureau set up its first digital editing suite with a blue-and-white Power Mac and Avid video processing, storage and software. The total cost was around $80,000. In 2005, they replaced the system with a PowerBook, Final Cut Pro and a portable RAID array for roughly $12,000. Faster, better, cheaper and portable. Expensive equipment and production doesn’t necessarily mean better quality, and a good professional can produce 80-90% of the quality at a fraction of the cost. This may sound odd to people who know me, but invest in the people, not the kit. I’d rather have a job than a shiny new computer any day.

For many large chains neither the web, print nor anything short of selling porn would dig them out from underneath the mountain of debt they have accumulated. Highly leveraged consolidation is the problem and will be the death of some of these chains. This isn’t an issue of digital versus print. Now that the credit bubble has bust, leaner and more efficient will always win the day over highly leveraged and highly costly.

Friday, July 11th, 2008

GeekSpeakr

Posted by Suw Charman-Anderson

I just joined GeekSpeakr, a “simple directory and connections system to help technical women speakers and event organisers to find each other.” If you’re a woman and a speaker, then this could be a really useful place to have a profile.

Saturday, July 5th, 2008

Going Solo Leeds announced

Posted by Suw Charman-Anderson

I shall be reprising my talk on how to draw a healthy line between work and play at Steph Booth’s Going Solo conference in Leeds on 12 September. Registration is now open, but don’t delay - the first 25 tickets will be going at the early bird rate of £150, and some have already gone. Once they run out, the normal price is £220.

If you’re a freelance, or are thinking of starting out on your own, then Going Solo will be invaluable - it has a great atmosphere and some stonking speakers! So go straight to registration, do not pass go, and pick up an early bird ticket whilst they are still around.

Thursday, March 6th, 2008

Please bear with us

Posted by Suw Charman-Anderson

We’ve had intermittent problems with Movable Type here at Strange Attractor for months now. Every time we think it has been fixed, something else goes awry. Right now, we’re battling with a problem with rebuilds which means that every time we post an entry, or someone posts a comment, the site fails to rebuild properly and spits out naught but a blank page. This is really annoying, and we are sorry if you’re inconvenienced by it.

We are hoping that we’ll be able to move to Wordpress soon - that’s our aim, although the actual transition is in the hands of the chaps at Corante so we have no idea when it will happen. In the meantime, sorry if you have visited or tried to comment, only to get a sea of white. Please do email me if you have commented and the site is returning a blank page and I will pop in and do a manual rebuild.

Thursday, November 15th, 2007

Radio Lab Master Class

Posted by Kevin Anderson

Kevin Marks turned Suw and me onto the excellent WNYC programme/podcast Radio Lab. The programme deals with scientific, bordering on, philosophical issues such as Time, Morality or the biggest of big questions: Who am I? Or more precisely asking, “How does the brain make me?”

In this episode, actually an extra while they work on season 4, they talk about the craft of making the soundscapes that they create for the show. They begin by playing a clip from the Musical Language show of developmental psychologist Anne Fernald talking about how mothers talk to their babies. She said, “Sound is like touch at a distance.” Listen to them play with the sound. For journalists not working with sound, this is an inspirational master class. Listen and learn.

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Saturday, October 13th, 2007

Knight News Challenge

Posted by Suw Charman-Anderson

Monday is the closing date for the The Knight News Challenge, wherein the John S. and James L. Knight Foundation gives away $5 million to anyone with an innovative idea to change journalism. Lots of info on their site, but if you haven’t already started on your idea, you’d better get a move on!

Monday, August 27th, 2007

Technical difficulties

Posted by Suw Charman-Anderson

You may noticed that there are a few error messages showing up when you go to individual post pages. The lovely people at Corante are aware of this and are trying to fix it. We apologise for the frankly fugly browsing experience that you are suffering in the meantime.

Wednesday, April 11th, 2007

Community doesn’t come for free

Posted by Kevin Anderson

I expanded on comments I made at the recent Guardian Changing Media conference about community and news in a column for the Press Gazette. I go over some common mistakes that news organisations make when crafting and executing a communities strategy, and I highlight some success stories. Just to highlight the main points:

  1. Your audience isn’t a community.
  2. This isn’t just about choosing the right tool or technology.
  3. This is about changing the culture to involve the public.
  4. It doesn’t come for free. A little investment in a lot of engagement is a key to success.

Thursday, March 22nd, 2007

Guardian Changing Media conference

Posted by Kevin Anderson

Suw and I are speaking at the Guardian Changing Media conference today. I’m on a panel with Google, Bebo and a production company talking about Care in the Community. Suw is speaking later this afternoon on What is the business model for ‘free content’. Suw and I are very much looking forward to scaring a few dinosaurs today, and when we’re not lobbing rhetorical hand grenades, we’ll be live blogging. And if we don’t blog something, I’m sure Jemima Kiss will pick it up over on the Guardian’s Organ Grinder or Greenslade blogs.

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Tuesday, March 20th, 2007

Sunnyvale, we have a problem

Posted by Kevin Anderson

Like all bloggers, I’m becoming a bit of a stats junkie, and I love the simple easy to understand information provided by StatCounter. It is so much more intuitive than so-called professional systems that I struggle with at the day job. Looking through recent keyword activity, I found this: I dont want to continue using yahoo id anymore?

It’s one of several anti-Yahoo searches I’ve seen pop up in our stats recently. Sunnyvale, you’ve got a problem. Better roll out the Yahoo damage control brigade fast. You’re alienating your users.